Terms and Conditions

Welcome to Wilsons.co.uk. This Agreement is a legal document and describes the conditions of use applicable to your use of the Website and the services. Please read this Agreement carefully. By accessing the Website you agree to be bound by this Agreement.

1. Definitions

1.1 In this Agreement the following words and expressions shall have the following meanings:-

"Agreement" this Agreement together with the Privacy Policy and the Cookies Policy

"Content" the general content contained in the website and the content contained as part of the Services

"Particulars" Your personal information submitted by You to Wilsons from time to time

"Privacy Policy" the privacy policy referred to at paragraph 11 below

"Services" the services, including without limitation, the provision of details of motor vehicle available for sale by Wilsons, access to news and events, the facility to register for news releases, to book for services and test drives through the Website

"Trade Marks" the Word and Logo and all other trademarks (whether registered or unregistered), business names or logos used in the website from time to time

"Website" the website owned and operated by Wilsons which can be viewed at www.wilsons.co.uk

"Wilsons" Wilsons Automobiles & Coachworks Limited (registered company no. 272743) whose registered office is at Kiln Lane, Epsom, Surrey, KT17 1DH

"Word and Logo" the word "Wilsons" and the Wilsons logo

"You & Your" any user of the Website​​

1.2 Headings in this Agreement are only for convenience and shall not affect its construction.​

2. Website Information

2.1 Motor Vehicle Search Facility

2.1.1 The facility offered by Wilsons for You to view details of motor vehicles available for sale is provided for general information only and to provide you with a facility to research Wilsons Motor Vehicle Database. It is not intended to amount to information on which You should rely and Wilsons accepts no responsibility for the availability and/or non-availability of any motor vehicle sourced on Wilsons Motor Vehicle Database. Customers’ statutory rights are not affected.

2.1.2 The display of motor vehicle particulars including without limitation, specifications, mileage quotations and/or prices on the Website or otherwise are for information only and shall not constitute an offer by Wilsons to sell or supply any motor vehicle. If you are interested in purchasing a motor vehicle You have sourced from Wilsons Motor Vehicle Database then please contact Wilsons by telephone, e-mail or visit the Wilsons dealership in Epsom.

2.1.3 All vehicles represented for sale have been used in one or more of the following conditions: multiple driver use, rental, ex-fleet, Motability, taxi, driving school, unless specifically declared in writing to have been privately used.

2.1.4 Although we make reasonable efforts to update the Content, we make no representations, warranties or guarantees, whether express or implied, that the information contained on our Website is accurate, complete or up-to-date. Prices are current at the time of publication but are subject to change without notice and online pricing may differ from prices available on site.

2.1.5 We only accept credit card payments up to £1,000 per vehicle sale.

2.2 News & Events

2.2.1 The information contained in the news and events section is intended to be for information only and is not intended to amount to information on which You should rely. Wilsons accepts no responsibility for any damage and/or loss suffered by You as a result of Your reliance on such news and events items.

2.2.2 Any news and events items provided by third parties shall be the views expressed by such third parties and Wilsons accepts no responsibility for such views. Wilsons makes no representations as to the fitness for a particular purpose of any Services available through the Website.

2.3 Finance & Insurance Quotes

2.3.1 Any finance and/or insurance quotes provided on the Website are for information only.

2.3.2 Finance and/or insurance is available subject to status and written quotations.

2.3.3 For the avoidance of doubt no finance and/or insurance quote shall be deemed to incorporate an offer by Wilsons and/or the relevant finance and/or insurance provider.

2.4 Content

2.4.1 The Content is provided for general information only and is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website.

3. Your Use of Content and the Website

3.1 You agree to use the Content for personal use only.

3.2 You agree to comply with all applicable laws and regulations when using the Website. You must not use the Website to send any e-mails for chain letters, commercial solicitation, mass mailing, or any form of spam or other mass mailings.

3.3 You may not reproduce, distribute, transmit or otherwise exploit the Content in any way. In particular, You may not include the Content in any other publication or on any other website or computer network otherwise than with the prior written permission of Wilsons. In addition, You must abide with all other terms, conditions and restrictions contained in any other agreement associated with the Content.

3.4 Wilsons reserves the right to amend and/or remove at any time any Content from the Website and does not guarantee that the Website, or any content on it, will always be available or be uninterrupted.

3.5 Wilsons may amend the terms of this Agreement at any time by amending this page.Please check this page from time to time to take notice of any changes we made, as they are binding on you.Your continued use of the Website after the date any amendments shall take effect shall be construed as Your acceptance to such amendments.

4. Registration and Particulars

4.1 Use by You of certain Services, including without limitation, the facility to receive news releases, to receive further information about a particular motor vehicle and to book services and test drives will require You to submit Your Particulars to Wilsons.

4.2 The Particulars you submit to Wilsons will only be used in relation to the Services and in accordance with the Privacy Policy.

4.3 You hereby undertake to update your Particulars on the Website and/or notify Wilsons immediately in writing by letter, fax or e-mail in the event of any change in your Particulars.

4.4 Wilsons will not collect sensitive personal information relating to your sex, health, racial or ethnic origin, political or religious beliefs without Your explicit consent.

4.5 Your Particulars will be used by Wilsons for the provision of the Services. Wilsons will also use your Particulars for its own marketing and research purposes.Wilsons may disclose your Particulars to associated companies of Wilsons and other organisations for marketing and research purposes where You have given express consent. Wilsons will not disclose Your Particulars for any other purpose or transfer outside the European Union without your express or implied consent (except where required by law).

4.6 Wilsons will keep Your Particulars in a secure environment.

4.7 If You do not wish to receive any further marketing information or wish to update or correct any inaccuracies in Your Particulars please notify Wilsons by contacting Wilsons in the manner described in the Privacy Policy.

5. Ownership of the Website and Copyright Notice

5.1 The Content on the Website is protected by UK and international copyright and is the copyright of Wilsons unless otherwise stated. Reproduction of any of the Content is prohibited other than in accordance with the limited reproduction permission set out at paragraph 3. All rights are reserved.

5.2 Except as expressly provided in this Agreement. You may not copy, reproduce, re-publish, lease, sub-licence, download, post, broadcast, transmit, modify, create works from, or in any way, commercially exploit any of the Content without the prior written permission of Wilsons.

5.3 You acknowledge that the Trade Marks are trademarks of Wilsons and that You may not use them without the prior written permission from Wilsons.

5.4 The names of other products and services referred to on the Website may be the trademarks of their respective owners. You may not use any trade mark or service mark appearing on the Website without the prior written consent of the owner of the relevant trade mark.

5.5 In the event that any Content is used without Wilsons prior permission You will be notified and invoiced of the appropriate fee for unauthorised usage.

6. Acceptable Use of the Services

6.1 Wilsons reserves the right to suspend or terminate Your rights of access to the Services You may have registered for at any time without liability to you.

6.2 Whenever you make use of a feature that allows You to upload content to our Website Your contributions must be accurate (where they state facts), be genuinely held (where they state opinions) and comply with applicable law.

6.3 Your contributions must not:

(a) contain any material which is defamatory of any person, obscene, offensive, hateful or inflammatory;

(b) promote violence, sexually explicit material or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

(c) infringe any copyright, database right or trade mark of any other person;

(d) promote any illegal activity;

(e) be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety or be likely to harass, upset, embarrass, alarm or annoy any other person;

(f) be used to impersonate any person, or to misrepresent your identity or affiliation with any person or be likely to deceive any person;

(g) give the impression that they emanate from Wilsons, if this is not the case; or

(h) advocate, promote or assist any unlawful activity.

6.4 You warrant that any such contribution does comply with the above standards, and You will be responsible for any loss or damage that Wilsons suffers as a result of Your breach of warranty.

6.5 Any content You upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to allow Wilsons and other users of the Website to use, store and copy Your contributions and to distribute and make it available to third parties.

6.6 We also have the right to disclose Your identity to any third party who claims that any content posted or uploaded by You to our Website constitutes a violation of their intellectual property rights, or of their right to privacy.

6.7 We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by You or any other user of our Website.

6.8 We have the right to remove any posting You make on our site without liability to You if, in our opinion, Your post does not comply with the content standards set out in this section 6 Acceptable Use of Services.

7. Suspension of Services

7.1 From time to time the Services in whole or in part may be closed down for routine repair or maintenance work.

8. Wilsons' Responsibility

8.1 Wilsons shall use its reasonable skill and care in providing the Services and will use reasonable endeavours to make the Website available for use by You at all times but will have no liability whatsoever for any direct, indirect or consequential loss arising from delay or failure to provide the Services and/or Website or for any loss of data which may result from delays, failure of deliveries or service interruptions including (but without limitation to) those arising from errors or omissions on the part of You or from levels of usage which are unusually large and which have the effect of causing disruption or delays in the operation of the Website.

8.2 Wilsons does not warrant that the Website and/or Services are error and/or virus free or operate without interruption or are compatible with all equipment and software configurations. Wilsons gives no warranty whatsoever as to the quality of information received through the Website.

8.3 Wilsons makes no representations as to the fitness for a particular purpose of any Services available through the Website.

8.4 The responsibilities in this Paragraph 8 shall be the full extent of Wilsons’ liability in respect of the provision of the Website and/or Services and all warranties, conditions, terms, undertakings and obligations implied by statute, common law, custom, trade usage, and course of dealing or otherwise are hereby excluded to the fullest extent permitted by law.

8.5 The warranties in this Paragraph 8 shall be subject to You complying with your obligations under this Agreement and all other relevant agreements and to You having used the Website and/or Services strictly in accordance with the instructions of Wilsons.

8.6 Wilsons will not be liable for any of the following losses: indirect; incidental; consequential; income; data; use; information; increased costs or expenses; profit; business; contracts or revenues from savings.

8.7 Nothing in this Agreement excludes or limits Wilsons’ liability for death or personal injury arising from negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

9. Linking to and from Other Websites

9.1 Wilsons has not vetted and nor does it accept responsibility for the contents of any of the websites accessible via hyperlinks from the Website and does not accept any duty of care in respect of and nor does it make any representation express or implied in relation to the accuracy or reliability of the contents of any link website; nor does the existence of any link constitute any implied endorsement of any website, its sponsor, its products or its services not should any views expressed on that website be taken to reflect the views of Wilsons.

9.2 You may link to the home page of the Website, provided You do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

9.3 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on Wilsons’ part where none exists.

9.4 You must not establish a link to the Website in any website that is not owned by You.

10. General

10.1 This Agreement is personal to You and You may not without the prior written consent of Wilsons assign or dispose of it. Wilsons shall be entitled to assign this Agreement in whole or in part.

10.2 Wilsons shall not be liable for any delay in or failure to perform its obligations under this Agreement if that delay or failure is caused by circumstances beyond its control, including without limitation fires, strikes, insurrection, riots, embargoes, inability to obtain supplies, refusal or revocation of licence of regulations of any civil or military authority.

10.3 This Agreement contains the entire agreement and understanding between the parties relating to the subject matter of this Agreement, and (in relation to that subject matter) supersedes any and all prior agreements, arrangements, statements and understandings.

10.4 If any term or provision in this Agreement shall be held to be illegal or unenforceable, in whole or in part, under any enactment or rule of law, such term or provision or part shall to that extent be deemed not to form part of this Agreement but the validity and enforceability of the remainder of this Agreement shall not be affected.

11. Deposits

1. There may be very rare instances where more than one customer reserves a vehicle at the same time. When this happens we may not be able to sell you the vehicle nor are we under no obligation to sell you the particular vehicle you have reserved.

2. If you choose not to buy the vehicle or fail to view it within 48 hours the vehicle will revert back to a ‘For Sale’ status and other customers will be allowed to reserve or purchase it.

3. If for any reason we have incorrectly priced a vehicle, we will not be liable to sell you that vehicle at the stated price, even if an online reservation has been made at the incorrect price. In those circumstances, we will notify the correct price to you so you can decide whether or not you wish to order the vehicle at that price. Should you choose not to complete the purchase your reservation deposit will be fully refunded upon your request.

4. If you make a deposit over the phone this is non-refundable.

5. Once your order form is signed this is confirmation that you intend to purchase the vehicle and any deposit paid will then be used against the balance of the vehicle and becomes non-refundable.

12. Privacy Policy

The Privacy Policy forms part of this Agreement, and by agreeing to the terms of this Agreement You also give consent to the way Wilsons may handle Your Particulars. Wilsons shall only use the Particulars in accordance with Paragraph 3.

13. Governing Law

12.1 This Agreement shall be governed by the laws of England and Wales and the parties hereby submit to the exclusive jurisdiction of the English Courts.

Saved

All our vehicles are subject to an Admin Fee. Our Admin Fee covers any additional administration needed during your transaction, including a thorough provenance check (HPI Check). The vehicle provenance investigation checks if a car has finance owing, is stolen, cloned, written off or clocked, giving you real confidence in your car. Our vehicle checks carried out during preparation also include a cosmetic and mechanical assessment of each vehicle. The admin fee also includes the cost to fully valet, register and, if necessary, MOT your vehicle (if less than 6 months left of current MOT).

Our administration fee is a variable fee which covers the additional administration needed when transacting with different categories of customers as specified:

All of the above fees are inclusive of VAT