• #HowTo Buy a Car Online at Wilsons Epsom

#HowTo Buy a Car Online at Wilsons Epsom

It has never been easier!

​If you need a new car, you can buy ONLINE with Wilsons. You can reserve your vehicle online, have a virtual appointment to find out more about the car, be sent a personalised video tour of the vehicle, and then purchase your car all from the comfort of your own home. Then just come in to collect. 

Is Buying a Car Online Safe?

​Under UK law, if you buy a car 100% ‘remotely’, you will be covered by the Consumer Contracts Regulations. These rules give you extra protection and peace of mind when buying a car online or over the phone that you wouldn’t have if you bought a car at a dealership.

Perhaps the most notable right you have under these rules is the fact you can cancel your order, no questions asked, within 14 days of placing it and get a full refund. You don’t get this extra protection if you’d bought a car directly at the dealership. However, you can only benefit from this as long as you never set foot in the retailer’s premises. If you went to the dealership to pay your deposit or fill in the paperwork, you won’t be entitled to a full refund, and you’ll need to check the terms and conditions to see what the repercussions are for cancelling an order.

And you may be restricted in how many miles you can drive if you wish to return the car within that 14-day period. Again, you need to check the paperwork as if you drive more than the maximum you may not get a full refund.

You’re only able to benefit from the cooling-off period if you buy the car 100% remotely. If you pay for the car at the dealership, the purchase is recognised under the regulations as an “on-premises contract”, rather than an “off-premises contract”, and therefore the order cancellation and refund options don’t apply.​

Buying from Us

We offer a convenient and hassle-free alternative to car buying, where you can narrow down the make and model that you want, apply for finance (or pay cash if you prefer), place and order, and wait for it to be delivered or click and collect.

Advanced technology and strong consumer protection laws now mean that buying online now gives you just as much reassurance as if you travelled to buy from a car dealer, and even more rights, including the ability to return the car for a full refund.

Click and collect from our dealership at a time that suits you! 

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Transport For London

Cars need to meet minimum emission standards when travelling in the Ultra Low Emission Zone (ULEZ) or the daily charge must be paid.

Minimum emission standards

Petrol: Euro 4
Diesel: Euro 6

The ULEZ will be enforced based on the declared emissions of the vehicle rather than the age. However:

Information from Transport For London

Check this car on the TFL website before purchasing: https://tfl.gov.uk/modes/driving/check-your-vehicle/

All our vehicles are subject to an Admin Fee. Our Admin Fee covers any additional administration needed during your transaction, including a thorough provenance check (HPI Check). The admin fee also includes the cost to fully valet, register and, if necessary, MOT your vehicle (if less than 6 months left of current MOT).

Our administration fee is a variable fee which covers the additional administration needed when transacting with different categories of customers as specified. Retail Customers £199.00 - (Private buyers - NOT an owner, partner or director of a new/used vehicle sales company). Retail Customers using a finance broker outside our official panel of lenders paying funds direct to Wilsons Epsom - £399.00. All fees are inclusive of VAT.