Renault Aftersales FAQ's

How often should a Renault Captur be serviced?

Renault recommends that all its vehicles, including the Captur, are serviced each year or every 18,000 miles, whichever comes first. This schedule ensures all parts and systems continue to run smoothly and efficiently. If your Captur is due its next service, contact us today to make a booking. ​

Are Renault parts cheap?

Renault parts are commonly in circulation and can be accessed easily, making them relatively inexpensive to purchase and fit. At Wilsons, we have a stock of genuine Renault parts which can be obtained and fitted when necessary. For a quote on a particular part, contact our after sales department today. ​

What is covered under Renault warranty?

New Renault vehicles are covered by a three-year/60,000-mile warranty from the date of first registration. This covers any repairs that need undertaking due to a mechanical or electrical fault that has not arisen due to normal wear and tear. To find out which components are covered, contact us today. ​​

What is a Renault B service?

Renault passenger cars under three years old are serviced according to an A/B structure, where the B service represents interim level care. A Renault B service includes an oil and filter change and checks on safety equipment, the battery and computer among other things. Get in touch to book a B service today. ​

What is Renault A service?

A Renault A service refers to a cabin service, which is carried out as part of the A & B Service regime on vehicles under three years old. The A service checks a series of essential components and includes a cabin filter change. To book your next Renault A service, contact us today.​

What does a Renault Service include?

What’s included in your Renault service depends on the type of service being undertaken. For vehicles over three years, a Renault Service is undertaken every two years, and includes an engine oil and filter change plus checks on the battery, computer, fluid levels and safety features. ​​

What is the cost to change a timing belt on a Renault Clio?

Renault recommends that the timing belt on its vehicles is changed every five years or 60,000 miles, whichever comes first. The cost of this starts from £199. For a full quote on the cost of a timing belt change at Wilsons, or to book your Clio in, get in touch with our after sales department today. ​​

Is a Renault service plan worth it?

A Renault service plan is an appealing option for many customers because it enables you to spread the cost of scheduled maintenance over manageable monthly payments. It’s also inflation-proof, meaning that if the cost of parts and labour goes up, you’ll be unaffected until it’s time to renew your plan.​​

Is a Renault extended warranty worth it?

Many motorists opt for an extended warranty for added peace of mind. The Renault extended warranty offers an extra 12 months’ protection for an unlimited number of miles, and covers the full cost of parts and labour from mechanical or electrical faults, excluding normal wear and tear. Prices start from £229.​​

How much is the Renault battery lease?

If you choose a Renault ZOE, you can keep costs affordable by purchasing the model and hiring the battery. The cost of battery hire depends on your annual mileage and which battery you choose. For a 22kW unit, prices start from £49 per month, while for the Z.E 40 unit, prices start from £59 per month.

Transport For London

Cars need to meet minimum emission standards when travelling in the Ultra Low Emission Zone (ULEZ) or the daily charge must be paid.

Minimum emission standards

Petrol: Euro 4
Diesel: Euro 6

The ULEZ will be enforced based on the declared emissions of the vehicle rather than the age. However:

Information from Transport For London

Check this car on the TFL website before purchasing:

All our vehicles are subject to an Admin Fee. Our Admin Fee covers any additional administration needed during your transaction, including a thorough provenance check (HPI Check). The admin fee also includes the cost to fully valet, register and, if necessary, MOT your vehicle (if less than 6 months left of current MOT).

Our administration fee is a variable fee which covers the additional administration needed when transacting with different categories of customers as specified. Retail Customers £199.00 - (Private buyers - NOT an owner, partner or director of a new/used vehicle sales company). Retail Customers using a finance broker outside our official panel of lenders paying funds direct to Wilsons Epsom - £399.00. All fees are inclusive of VAT.