Welcome to the Wilsons Approved Used Vehicles FAQ section. Here you’ll find clear, helpful answers to the most common questions about our carefully selected pre-owned cars. From quality checks and warranties to financing options and part-exchange, this guide is designed to give you complete confidence when choosing your next vehicle. Whether you’re exploring your first Approved Used purchase or want to understand the benefits of buying from Wilsons, our FAQs provide all the information you need to make an informed, stress-free decision.

Why should I buy from an Approved Used car dealership?

Buying from an Approved Used car dealership gives you extra peace of mind, quality assurance, and professional support that you won’t get from private sellers or independent garages. Every Approved Used vehicle undergoes thorough mechanical and safety checks, ensuring it meets strict manufacturer or dealership standards before it reaches the forecourt. You’ll also benefit from added protection such as comprehensive warranties, vehicle history checks, and flexible finance options to suit your budget.

With our friendly expert staff on hand to guide you through the process, transparent pricing, and aftersales support you can trust, choosing an Approved Used car dealership such as Wilsons, provides more reliable, and a hassle-free way to buy your next car.

Do you do part exchanges?

Yes, we offer part-exchange on a wide range of vehicles. Simply bring your current car to us, and our team will carry out a quick, fair valuation based on its age, condition, mileage, and market value. You can then put the value of your part exchange directly towards the cost of any Approved Used vehicle in our stock, making the process simple and hassle-free.

If you’d like an estimate before visiting, we can also provide an initial valuation online- just share a few details about your car and we’ll take it from there.

Do you offer finance?

Yes, we offer a range of flexible finance options to help make purchasing your Approved Used vehicle as straightforward and affordable as possible. Our finance plans can be tailored to your budget, with choices such as Hire Purchase (HP) and Personal Contract Purchase (PCP), depending on what best suits your needs.

Alongside our friendly Sales team, we have dedicated Business Managers, who are ITC trained and will guide you through the options, explain how each plan works, and help you choose the right solution with transparent terms and no hidden fees. You can also start the finance process online or at our showroom for added convenience. Wilsons Epsom are regulated by the Financial Conduct Authority (FCA).

What warranties do you supply?

We provide comprehensive warranties across all our Approved Used vehicles to give you complete peace of mind. Every car comes with a standard warranty that covers key mechanical and electrical components, helping protect you against unexpected repair costs.

Depending on the vehicle and your needs, you can also choose to extend your warranty for added long-term protection. Our expert team will clearly explain what’s included, the length of cover, and any optional upgrades available, so you can drive away with confidence knowing your vehicle is well supported.

Can I extend my warranties?

Yes, you can extend the warranty on most of our Approved Used vehicles for added peace of mind. We offer a range of extended warranty options such as RAC Platinum warranties that provide continued protection for major mechanical and electrical components beyond the standard cover.

Our team will walk you through the available plans, their duration, and what’s included, so you can choose the level of protection that suits your driving habits and budget. Extending your warranty is quick and easy, simply speak to us at the time of purchase or get in touch anytime before your existing cover expires.

Are you competitively priced?

Yes, we pride ourselves on offering highly competitive prices across all our Approved Used vehicles. Each car is carefully priced based on its age, condition, mileage, and current market values to ensure you’re always getting great value.

Here at Wilsons Epsom, we regularly review our pricing to stay competitive and provide transparent, fair deals with no hidden extras. Combined with our quality checks, warranties, and customer support, you can be confident you’re receiving exceptional value for money when you choose us.

What are the benefits of buying an Approved Used car from Wilsons Epsom?

Buying an Approved Used car from Wilsons Epsom gives you confidence, choice, and outstanding value. All our vehicles undergo thorough mechanical, safety, and history checks to ensure they meet our high standards before reaching the forecourt. You’ll also benefit from comprehensive warranties, flexible finance options, and the reassurance of buying from one of the UK’s longest-established family-run dealerships.

With over 120 years of experience and a huge selection of makes and models to choose from, we make it easy to find a vehicle that suits your needs and budget. Plus, our friendly experts are on hand to offer guidance, transparent pricing, and ongoing aftersales support, so you can drive away with complete peace of mind.

Are your vehicles Provenance Checked?

Yes, absolutely. At Wilsons Epsom, we take the guesswork out of buying a car. Every vehicle on our lot undergoes a full provenance check to verify its history, including previous ownership, service records, mileage, and any outstanding finance. This rigorous process ensures you know exactly what you’re buying, giving you complete peace of mind. Transparency and trust are at the heart of everything we do, so you can drive away with confidence in your next car.

Do you have friendly, trained sales experts?

Absolutely. At Wilsons Epsom, our sales team is made up of friendly, fully trained experts who are here to make your car-buying experience as smooth and enjoyable as possible. They’re knowledgeable across all our brands and Approved Used vehicles, and are always on hand to offer honest advice, answer your questions, and guide you through every step of the process. Importantly, this is done without any pressure as we always aim to create a relaxing and hassle-free buying journey for you.

Their goal is simple: to help you find the right car for your needs and ensure you feel confident and supported from your first visit to the moment you drive away.

Do you offer delivery?

Yes, This can be discussed with your friendly trained Sales Expert during your car buying journey here at Wilsons.

Contact Us Today

If you’re looking for quality, affordable used cars, come see us at Wilsons Epsom today and see what we have available. Call our team or, contact us online, or check out our stock.