Sell your car today Click Here
Open today from 09:00 until 19:00
Can't find what you're looking for?

MOTABILITY - Frequently Asked Questions

Here you can find answers to our most common questions

 ____________________________________________________________________

1. General Information About Motability

____________________________________________________________________

2. Eligibility and Application Process

____________________________________________________________________

3. Costs and Allowances

____________________________________________________________________

4. Ownership and Customization

____________________________________________________________________

5. Usage Rules

____________________________________________________________________

6. Vehicle Options

____________________________________________________________________

7. Insurance and Emergencies

Transport For London

Cars need to meet minimum emission standards when travelling in the Ultra Low Emission Zone (ULEZ) or the daily charge must be paid.

Minimum emission standards

Petrol: Euro 4
Diesel: Euro 6

The ULEZ will be enforced based on the declared emissions of the vehicle rather than the age. However:

Information from Transport For London

Check this car on the TFL website before purchasing: https://tfl.gov.uk/modes/driving/check-your-vehicle/

Wilsons Group accepts no responsibility for the accuracy of TFL's data and the consequences occurred

All our vehicles are subject to an Admin Fee. Our Admin Fee covers any additional administration needed during your transaction, including a thorough provenance check (HPI Check). The admin fee also includes the cost to fully valet, register and, if necessary, MOT your vehicle (if less than 6 months left of current MOT).

Our administration fee is a variable fee which covers the additional administration needed when transacting with different categories of customers as specified. Retail Customers £199.00 - (Private buyers - NOT an owner, partner or director of a new/used vehicle sales company). Retail Customers using a finance broker outside our official panel of lenders paying funds direct to Wilsons Epsom - £399.00. All fees are inclusive of VAT.