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Reserve Your Vehicle

Now it’s even easier to reserve your next vehicle, without having to leave the comfort of your own home. Start by searching our range of quality stock and let us guide you through. 

Why Reserve Online?

Our fully responsive website means you can find your perfect vehicle, whether you’re at home or on the move. Get started by searching our stock now.

Reserve in Four Easy Steps

Reserving online is easy and can be done on the go, or in the comfort of your own home.  


FAQ Area

See below for some of our most commonly asked questions. If your query isn’t covered, please contact us. 


Reserve Online 

I want to buy online but have some queries?

You can talk to any one of our sales team for more information - email us, or give us a call.​ 

I would like to amend or cancel my order

Please see our Terms & Conditions page. However, we would like to try and help you before you cancel your order, so please contact one of our sales team to discuss this further. If you would like to amend your order you can speak to anyone of our sales team and they will happily process any amendments to your order. 

How secure is your online deposit process?

We use a secured verified payment provider which utilises encrypted software protecting your card payment details. We do not store any of your card details.​

Can I amend my delivery and collection day after I have placed my order?

Please speak to our sales team as soon as possible to review options.​


Finance

How do I get my finance settlement?

We can help you with this. One of our sales team will be able to obtain your settlement figure.​

I have some queries regarding financing my purchase. Who should I speak to?

We would be happy to talk to you regarding any questions you have about financing your car purchase. One of our sales team can be contacted by email or simply give us a call.​


Part Exchange

Can I use my part exchange as a deposit for my car purchase?

Yes, you can use your part exchange as all or part of your deposit towards your car purchase. However, if there is outstanding finance on your part exchange this will have to be settled as part of the transaction. Any amount left after settlement of your finance can be used towards your deposit.​

What happens if my part exchange is worth more than the car I want to purchase?

If your car is valued more than the car you would like to purchase and there is no outstanding finance on it, we will happily give you back the difference. This would be paid to you after taking delivery of your new vehicle.​

Is the valuation you give me for my part exchange guaranteed?

Yes, assuming you have described your part exchange accurately, answered all the questions correctly and read our terms and conditions regarding part exchange, your value will be guaranteed.​ 

Can I remove my part exchange from the order at any time?

Yes, you can remove your part exchange from your order at any time prior to your vehicle handover. Though you will have to allow for any adjustment in your quotation if your part exchange was being used towards your deposit.​ 

Can I part exchange two vehicles as part of my order?

Yes, if both the vehicles are owned by you, or you have the permission of the owner to use the vehicle as part of your order. Our sales team will be able to help you in this scenario.

Transport For London

Cars need to meet minimum emission standards when travelling in the Ultra Low Emission Zone (ULEZ) or the daily charge must be paid.

Minimum emission standards

Petrol: Euro 4
Diesel: Euro 6

The ULEZ will be enforced based on the declared emissions of the vehicle rather than the age. However:

Information from Transport For London

Check this car on the TFL website before purchasing: https://tfl.gov.uk/modes/driving/check-your-vehicle/

Wilsons Group accepts no responsibility for the accuracy of TFL's data and the consequences occurred

All our vehicles are subject to an Admin Fee. Our Admin Fee covers any additional administration needed during your transaction, including a thorough provenance check (HPI Check). The admin fee also includes the cost to fully valet, register and, if necessary, MOT your vehicle (if less than 6 months left of current MOT).

Our administration fee is a variable fee which covers the additional administration needed when transacting with different categories of customers as specified. Retail Customers £199.00 - (Private buyers - NOT an owner, partner or director of a new/used vehicle sales company). Retail Customers using a finance broker outside our official panel of lenders paying funds direct to Wilsons Epsom - £399.00. All fees are inclusive of VAT.