If you are looking for your next car, we want to make it as easy as possible. If you’re working from home or self- isolating, here you’ll find a range of useful information explaining the services we are providing to help you and keep you safe during this time.
If you’re unable to visit the store to pick up your new car, don’t worry we’ll come to you. Local home delivery appointments will be available within our business opening hours, subject to availability. Of course, additional cleaning procedures will be carried out to ensure your car is delivered fully cleaned and sanitised.
Please be advised if you have a vehicle to part exchange, we may be required to organise more than one appointment at your home so we can fully appraise and provide you with an accurate valuation as part of your new vehicle purchase. Where possible, we will do this over Google Hangouts / Zoom.
You can buy a used car online with us here at Wilsons. It's really easy too, and the process includes part-exchanging your current car if you want to, so you can get that sorted at the same time. Once you've found your dream car, it's time to pay for it - online or over the phone. Just place a £99 deposit, which automatically reserves this vehicle for you. Then one of our team will contact you to send you some more details and a CitNow video of the chosen vehicle. If this is the vehicle for you, we can then finalise the sale and take the full payment over the phone or via Stripe.
It couldn't be easier to buy online.
Choose from 1000s of new and used cars. Payment is online with our car finance or debit card and BACS payment or over the phone. The car finance is seamless with applications, approvals, and document signing all digital.
You just choose your delivery day.
The health and safety of our customers and staff are of paramount importance to us and we will operate a contactless delivery. All documents will be signed digitally, car interiors will be fully disinfected before handover. Our delivery agents have been trained for a safe handover, wearing PPE and approved social distancing is a must.
Our car stock is refreshed daily across our website to show all vehicles we have available in stock. We want to help you in restricting the amount of travel needed when buying your next car. All of this can be arranged online within a couple of easy steps.
We are happy to email you more detailed vehicle videos of any of our cars to answer any questions you may have around features and specifications. Depending on the device you are using we can help set up FaceTime and video calls to offer you a virtual test drive experience.
If you’re local to us and keen to reserve a car but really want to test drive it first, we can organise to bring it to your home or work address for you to try out if you’re not comfortable visiting us. This is accompanied vehicle demonstration drive, subject to availability and within our business opening hours. For safe guarding of our crew and customers, all parties will declare wellness before a test drive is agreed. Extra hygiene regimes will be followed and an electronic copy of your driving licence must be supplied.
As a thank you to the amazing NHS workers we are offering free loan cars to those in need to help keep you moving. We are also offering £250 off all vehicles to all NHS staff members. Just let us know when you are enquiring that you are an NHS staff member and we will honour your discount, subject to ID approval. For loan car enquiries please email email@example.com and highlight you are an NHS staff member.
Loan vehicles are subject to availability*. Terms and conditions apply.
Terms and Conditions
Free delivery is available up to 120 miles. After this it will be £1 per mile. Part exchange is available upon vehicle inspection, you must confirm car has been cleaned and not been sat in for at least 3 hours due to Covid-19. Vehicle inspection can be done via Google Hangouts, Zoom or Facetime.
1.1 Delivery of the Vehicle shall be deemed to have been made when the Company supplies to the Customer the Vehicle and the Vehicle invoice;
1.2 Delivery shall be made at a time and date agreed between the Company and the Customer within Dealership opening hours and specified in the Order Confirmation. Any dates quoted for delivery and collection for the Goods are approximate only and the company shall not be liable for any delay in Delivery of the Goods. Times for Delivery and Collection shall not be of the essence unless previously agreed by the Company in writing. The Goods may be delivered by the Company in advance of the quoted delivery date.
1.3 If the Company fails to deliver the Goods for any reason other than any cause beyond the Company’s reasonable control or the Customer’s fault, the Company shall not be liable to the Customer, beyond reimbursement of the Purchase Price paid by the Customer as set out on the Vehicle invoice.
1.4 If the Customer fails to take Delivery of the Goods or fails to give the Company adequate delivery instructions at the time stated for Delivery (otherwise than by reason of any cause beyond the Customer’s reasonable control or by reason of the Company’s fault) then, without prejudice to any other right or remedy available to the Company, the Company may:
1.4.1 store the Goods until actual Delivery and charge the Customer for the reasonable costs (including insurance) of storage; or
1.4.2 terminate the contract