Can you build up an excellent rapport over the Telephone?

As a Customer Contact Advisor you will be responsible for dealing with inbound sales and after sales enquiries via email, telephone and live chat. You will also be expected to make outbound sales/after sales calls and do telephone based customer satisfaction surveys.

Responsibilities will include:

  • Making sales appointments
  • Car service/ repair bookings
  • Performing customer satisfaction surveys
  • Maintain and update accurate database records
  • Respond to customer enquiries in a timely and professional manner


  • Comfortable with achieving targets
  • Excellent customer service skills
  • A good telephone manner
  • Ability to Multi Task
  • PC literate
  • Being able to deal with a high level of admin is essential within this role

Full training will be given; although experience within the Motor trade is ideal it is not essential.

If you are a friendly, helpful, motivated person who has a professional approach to customer service, and can build up an excellent rapport over the phone then we would like to hear from you.

Salary package including bonus approx. £22,000 - £24,000 per annum*

*salary is subject to experience

Working hours 40 hour week on a rota basis
Location Kiln Lane, Epsom, Surrey
Salary Salary package including bonus approx. £22,000-£24,000 per annum*
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